About the Company
American Eagle Outfitters, Inc., through its subsidiaries, (“AEO, Inc.") offers high-quality, on-trend clothing, accessories and personal care products at affordable prices. The American Eagle Outfitters® brand targets 15 to 25 year old girls and guys, with 952 stores in the U.S. and Canada and online at http://www.ae.com/. aerie® by American Eagle offers Dormwear® and intimates collections for the AE® girl, with 130 standalone stores in the U.S. and Canada and online at http://www.aerie.com/. MARTIN + OSA® provides Refined Casual™ fashions for 28 to 40 year old men and women at its 28 stores and online at http://www.martinandosa.com/. The latest brand, 77kids™ by American Eagle™, is available online only at http://www.77kids.com/. 77kids offers “kid cool," durable clothing and accessories for kids ages two to 10. AE.COM®, the online home of the brands of AEO, Inc. ships to more than 60 countries worldwide
Job Description
Brand: *American Eagle Outfitters
Location: Times Square
Department: Store Associate
Responsibilities
Partners with the Stock Manager to implement and maintain the merchandise standards to ensure customer service excellence
Supports the execution of the merchandise handling and replenishment processes and all aspects of visual presentation within the store and
Maintains an organized stockroom and serves as LOD to provide sales floor supervision as required.
Supports and ensures execution of all shipment receiving and processing procedures to floor ready standards
Partners with appropriate leadership to direct shipment placement on sales floor
Ensures floor is replenished per company guidelines
Performs stock transfers of damaged and defective merchandise, completes re-tickets and charge sends according to Stock Supervisor Manual
Provides feedback to leadership regarding merchandise-handling concerns/opportunities
Executes development and training plans for Brand Experience team members
Trains and coaches Brand Experience team members to meet productivity standards
Provides on-the-job training to all employees on company initiatives and standards to ensure that everyone fully understands company direction
Executes markdowns in a timely and accurate manner
Tracks productivity and ensures that the team is meeting company standards for all best practices
Maintains brand integrity in all areas of visual display
Maintains all shipment related paperwork to meet audit requirements
Shares feedback from customers to leadership team to improve overall customer experience
Ensures all back room areas including bathrooms and employee break areas are cleaned regularly
Ensures store is a neat, clean and safe environment for all employees
Qualifications
Excellent time management skills.
Ability to delegate and prioritize tasks and responsibilities.
Excellent communication and organizational skills.
Ability to receive feedback and take action when appropriate.
High School graduate or equivalent.
Previous retail experience preferred.
Experience supervising teams preferred.
Ability to safely lift and carry 30 lbs.
Ability to maneuver around the store and stockroom.
Open availability and flexibility to work overnights, weekends, store openings and closings, to meet the needs of the business.