Hours: 7:30 AM thru 4:00 PM Monday thru Friday
As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.
Whether you are an experienced professional or a recent graduate, PNC Global Investment Servicing can provide you with an opportunity to build a rewarding, long-lasting career. PNC Global Investment Servicing, a member of The PNC Financial Services Group, is a leading provider of processing, technology and business solutions for the global investment industry. Our clients include some of the world's most successful financial services companies, including brokerage firms, mutual fund companies, pension and investment managers, insurance companies and banks. PNC Global Investment Servicing provides services for 72 million shareholder accounts with $2.5 trillion in total assets. With 4,800 employees, PNC Global Investment Servicing supports a global client base from 16 locations across the United States, Ireland, Luxembourg, England and Poland, along with a presence in the Cayman Islands.
As a Signature Fraud Specialist, you become a member of PNC Global Investment Servicing's Business Transaction Services organization. You will be based in Philadelphia, in our Tinicum Blvd location. In this role, your ability to pay attention to details will be utilized when you examine signatures on cleared checks to those signatures maintained on a database of digitized electronic signatures. We perform this review to identify potentially fraudulent transactions using several programs to support that analysis but the review will also seek out mis-posted transactions, encoding errors, post or stale dated transactions, and any other discrepancies that could possibly raise a "red flag".
Your hours will be 7:00-3:30. During that time, you will need to effectively analyze several hundred transactions within a specified time frame while maintaining the focus to identify fraud and limit or eliminate the potential of a monetary loss to both the broker and/or PNC Bank. Well-developed communication and listening skills will be necessary because in this role you will receive instructions from the broker which will be processed then forwarded to another PNC Service Partner for completion. You will also need to communicate with Broker/Fund contacts for follow-up on area issues for example, a check return authorization. You will utilize your computer aptitude to perform daily system processes for Fraud within communicated timeframes and you will input information into various systems for requested/tracking of daily tasks. Additionally, you will support those within the collaborative PNC Fraud team that are processing incoming fraud claims. Your ability to assist with ongoing projects, processes and perform other duties as assigned will enable your success in this role.