Retail Sales Rep II  

- Develops new prospects and interacts with existing customers to increase sales of an organizations products and/or services
- Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism
- Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions and service features
- Educating and engaging customers through product demonstrations
- Meeting sales objectives for wireless phones, services and accessories
- Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
- Handling phone inquires from customers on billing issues, payments, upgrades, trade-ins, service changes returns

- High school diploma or equivalent
- 2-3 years of retail sales experience with key holder/cash handling responsibilities is preferred
- Excellent interpersonal, verbal and written communications skills
- Attention to detail
- Ability to multi-task in a fast paced team environment
- Computer proficiency
- Must be able to work a flexible schedule including evenings, weekends and holidays
- Ability to stand on feet all day.

We offer: Medical, Dental/Vision, Voluntary Insurance Programs, 401(k) Retirement Plan, Dependent Care Flexible Spending Account, Direct Deposit, and Pay Cards