Retail Jobs : Call Center Advisor- 2nd Shift (Collections CardSvcs) Frederick1 in Frederick, MD

Call Center Advisor- 2nd Shift (Collections CardSvcs) Frederick1

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Frederick, MD 21701

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Company
JPMorgan Chase

Job Location
Frederick, MD 21701

Position Type
N/A

Pay Type
Salaried

Pay Rate
N/A

Categories
Retail Banking
Other

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About the Company

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $1.6 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase has its corporate headquarters in New York and its U.S. retail financial services and commercial banking headquarters in Chicago. Under its JPMorgan and Chase brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients.

Job Description

Looking for a new career challenge? Do you have experience in Customer Service, Sales, or Collections? If you are ready to take on new challenges and be a contributor in an organization that is an industry leader, why not join Chase?o Home Mortgage, Wells Fargo Bank, Wells, Wells Fargo Financial, Wells Fargo &

Our Call Center located in Frederick, MD is growing and we are looking for enthusiastic Customer Support Reps. We are looking for skilled, dedicated and detail-oriented individuals with a friendly customer service demeanor. As a Call Center Representative, you have to be able to quickly analyze and resolve problems and have excellent communication skills.

Are you ready to become one of the many faces of Chase? Your new career may be only a few clicks away!

Salary: $11.00 - 13.00/ hour

Schedules: Full Time second shift work schedules. Required to work on Saturdays OR Sundays. Schedules include 10% Shift Differential.

Paid Training: Classes start January 2010.

If you are interested in working in an environment where leadership, excellence, initiative and diversity are among our core values, then explore the opportunities at J.P. Morgan Chase&Co.

These positions are located in the Frederick, MD Chase Card Services site at 5202 Presidents Court.

Job Requirements

Some customer service experience preferred.
Excellent communication skills, both written and oral
Must be very willing to work in an environment that requires heavy phone-based customer interaction
Strong interpersonal skills: professional, courteous, friendly and empathetic
Strong problem-solving skills and ability to make swift, sound judgments
Ability to positively adjust to a rapidly changing environment
Basic computing skills, including mouse and keyboard usage, and proficiency in launching applications and maneuvering in a Windows based environment
Stable work history

JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V