Nike Factory Store Head Coach (Store Mgr.) Lancaster, PA - (Job  

If you have a body, you are an athlete.
When Nike co-founder Bill Bowerman made this observation many years ago, he was defining how he viewed the endless possibilities for human potential in sports. He set the tone and direction for a young company called Nike, and today those same words inspire a new generation of Nike employees.

Our goal is to carry on his legacy of innovative thinking, whether to develop products that help athletes of every level of ability reach their potential, or to create business opportunities that set Nike apart from the competition and provide value for our shareholders.

It started with a handshake between two visionary Oregonians - Bowerman and his University of Oregon runner Phil Knight. They and the people they hired evolved and grew the company that became Nike from a US-based footwear distributor to a global marketer of athletic footwear, apparel and equipment that is unrivaled in the world.

Along the way, Nike’s established a strong Brand Portfolio with several wholly owned subsidiaries including Converse Inc., NIKE Golf, Cole Haan Holdings, Inc., and Hurley International LLC.

Our world headquarters is located near Beaverton, Oregon, a suburb of Portland. So while the Pacific Northwest is the birthplace to Nike, today we operate in more than 160 countries around the globe. Through our suppliers, shippers, retailers and other service providers, we directly or indirectly employ nearly one million people.

That includes more than 30,000 Nike employees across six continents, each of whom make their own contribution to fulfill our mission statement: to bring inspiration and innovation to every athlete* in the world.

Work Hard. Play Hard.  You're a natural leader and motivator and always up for a challenge. Nike is looking for the next Coach to join our team. Are you ready? As our Nike Store Head Coach your mission will be to create an environment within a single medium to large volume store that will provide a premium consumer experience, front line of delivery of the premium employee experience and implement programs/processes to drive business results. Responsibilities: 

• Responsible for all aspects of managing a single medium to large volume store
• Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards
• Manage financial budget including labor costs and overall expenses
• Develop strategies to maximize role of store within District (look beyond single store to district impact)
• Manage Department and Assistant Managers and develop in-store talent.
• Responsible for communication and delivery of rewards and recognition for store team
• Creates plans to address loss prevention concerns with LP
• Create succession plans, and effectively manage performance and corrective action processes in order to drive Human Resources planning.

• Bachelor's degree and 6 years retail experience, or 7 years retail experience in lieu of a degree


• Minimum of 4 years management experience


• Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management


• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer


• Proficient in Microsoft Office products and retail business systems


• Ability to communicate in English


• Ability to build, lead and manage high-performing teams


• Ability to utilize tools to support conflict resolution and employee coaching and counseling


• Ability to work weekends, evenings and holidays as needed