About the Company
Ann Taylor's rich heritage dates to 1954, when founder Robert Liebeskind, the son of a dressmaker, opened his first shop. Back then, Ann Taylor represented a best-selling dress style that had been gifted to the storeowner by his father. The Ann Taylor design embodied the well-dressed woman, and the Ann Taylor legacy was born. By 1983, Ann Taylor had grown from a regional, primarily East Coast brand, to a national brand with 47 stores across the United States. Today, the Ann Taylor brand is represented by three divisions: Ann Taylor Stores, Ann Taylor LOFT, and Ann Taylor Factory. At the end of Fiscal 2007, Ann Taylor operated 869 stores throughout the United States, District of Columbia and Puerto Rico and generated more than $2.3 billion in sales.
Our mission at Ann Taylor is to provide women with updated classics that are feminine, stylish, versatile and polished and that wardrobe her across all aspects of her evolving lifestyle. Ann Taylor offers sophisticated and refined style for the woman who always wants to look appropriate in classic, updated fashion. From a young professional wanting to start on the right foot as she enters the workforce to the mother of three wanting to look best for her family function, Ann Taylor clients place a premium on how they are perceived. We strive to serve as a trusted advisor to help women with all of their wardrobe needs.
Job Description
Position Overview:To lead and direct all activities required to achieve all store goals, including sales objectives, client service, humanresources management, payroll and operating expenses, loss prevention, and merchandising presentation while drivingboth associate and client engagement.Primary Responsibilities/Accountabilities:
Directs client service efforts that are consistent with Ann Taylor standards; coaches associates on client interactionsto increase transactions and capture client opportunities Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment,retention, and motivation Ensures attainment of sales, payroll, and inventory shortage goals Directs merchandise presentation, restocking, and recovery to maximize productivity Understands the Ann Taylor culture, and ensures compliance with all Ann Taylor Values & Practices, and storeoperational standards Additional responsibilities as assigned by District Manager, Regional Vice President, or Home OfficeRevenue Generation: Develops business strategy and maximizes opportunities to generate additional store volume Achieves quantifiable performances (e.g. Net Sales, ROV, Conversion, UPT, DPT, payroll, inventory shortage,Operational Assessments, and credit cards) Creates staffing matrix and controls payroll expenses; is able to articulate Ann Taylor's staffing process Analyzes business reports regularly to identify inventory problems and/or areas of opportunityPeople Management: Fosters a client-focused team environment as a floor coach, driving volume and anticipating clients’ needs Achieves excellent client service by role modeling the Ann Taylor service standards Creates a learning environment for associates through use of Ann Taylor tools Adheres to Human Resource standards by following the general practices outlined in reference manuals Recruits, selects, hires and develops diverse talent Assesses associates consistently; reviews and communicates associate performance and deliverables Proactively provides timely feedback to associates, rewarding and recognizing to drive retention Holds self and associates accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying Ann Taylor’s recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialogue around solutions Develops associates through an individualized approach by matching talent with tasks and delegating challengingassignments to stretch capabilities and grow associates Fosters team commitment through support, relationship building, and recognizing individual contributions Shares information and communicates clearly to all levels Leads by managing through change and adversityStore Operations: Controls workflow through successful planning (i.e., daily, monthly, quarterly, etc.) and delegation Leads execution of task directives within designated timeframes (Price Changes, MOS, Special Orders,merchandising needs, payroll adjustments, processing of shipment, transfers, and proper claims process) Schedules and staffs store appropriately Ensures compliance with Loss Prevention practices and completes operational assessments to protect companyassets Maintains the store’s organization, appearance, and cleanliness Conducts store walk-throughs with team, communicating successes/opportunities in key store areas Ensures compliance of all Ann Taylor practices and procedures and Federal Rules (e.g. OSHA) Communicates effectively with District Manager, Regional Vice President, Human Resources Manager, RegionalRecruiter, Regional Loss Prevention Representative, Regional Visual Director/Manager Recommends ideas to improve standards and processesProduct / Brand Management: Leads execution of visual merchandising updates and product placement within corporate guidelines, and maintainsvisual standards as defined by the Visual Merchandising Guide Uses product knowledge tools to execute directives and interpret Store Sets Brings to life company brand initiatives to the physical store layout Initiates continuous product movement based on company directives, client profile, and store sales Aligns and integrates strategic activity on the floor, which includes restocking and recovery Analyzes store reports to make recommendations on adjusting store’s product levels Understands and can clearly articulate the company's brand positioning Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge Applies knowledge of product with internal and external clients Represents the brand and holds managers and associates accountable to the standard Provides feedback to District Manager on what Ann Taylor's direct competitors are doing
Job Requirements
Human Resources: Proven ability to recruit, select, and develop store management and team and hold individualsaccountable for performance, practice, etc. Client Service: Ability to function as a role model, ensuring that the client remains the top priority Store Operations and Organization: Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all storeactivities Leadership: Proven ability to respectfully challenge and motivate the management team and associates Merchandising: Knowledge of visual standards and techniques, and ability to implement and substitute within AnnTaylor’s guidelines Communication: Demonstration of strong verbal and written communication skills to store team District Manager,Home Office, and store associates Business analysis: Ability to forecast and analyze business trends and manage payroll expense in order to maximizestore performanceEducational Requirements and Experience: Minimum Requirements: Associates or Bachelors Degree preferred Two years Store Manager experience in the service industry with proven resultsAPPLY RIGHT NOW TO THIS POSTING AND TAKE OUR ASSESSMENT THROUGH THIS LINK: https://gx.gallup.com/anntaylor.gx------------