About the Company
PNC is a highly diversified and growing financial services organization spanning the retail, business and corporate markets.
There's a lot going on at PNC, and we invite you to find out more about us -- from our business, history, and community involvement, to investment and media information, and the many career opportunities that we offer.
Job Description
Line of Business: Retail Banking
Company: PNC Bank NA
Job Type: Regular
Building Location Code: KY106 - Bryan Station
As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, 'green' building design, frontier technology, and strong corporate social responsibility.As a PNC Customer Service Associate, you will be part of successful and growing retail banking organization, one with almost 3 million customers and 1,000 branch offices throughout the Northeast and Middle Atlantic. As a Customer Service Associate, you'll be an essential part of the client experience on the floor, coordinating with every member of a first rate branch bank staff. You'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. This position is based in our [XXXXX] location, [if applicable, 'which is near/x mile from' [name local landmark]. The [XXXX] branch is open from [hours, including evenings or weekends, here.]Your position reports to the Branch Manager.In a typical banking day, you will enjoy a high level of customer contact, and you'll draw upon your own product knowledge, cash handling experience, and service training. Every day will be different, and you will spend some time on the teller line and other times at a sales and service desk. Your colleagues will count upon your ability to convey features of PNC products to customers and then refer them to the appropriate branch professional for further assistance. PNC is committed to leadership, so you will be backed by state-of-the-industry software, call-desk support, and training resources. You'll have the prestige, security and room-to-grow offered by a large company, and the intimacy of a neighborhood bank, where you'll know customers by name, and work in a team-oriented environment.The successful candidate will have the following qualifications:
High School Diploma or equivalent is required At least 6 months of cash handling experience is required At least 1 year of customer service experience in a financial services, sales or retail industry is preferredPrior experience in being evaluated by customers is preferredAbility to multitask Excellent interpersonal skills and professional mannerStrong written and verbal communication skillsComputer skills to include ability to work in Windows based applications Able to lift heavy coin as well as stand on feet for a long period of timeAble to work evenings and weekends depending on branch needs is requiredPNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.Options you may be able to consider include:Medical and Dental CoverageLife Insurance Part Time Benefits Education Assistance Paid TrainingPaid Vacation Competitive PayShift Differential 401(k)Flexible SchedulesGrowth Opportunity Work/Life BalancePNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO