With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Place orders/ Check shipping/ Order research
Check account or certificate balances or account transactions
Returns/Damage/ Defective claims or lost shipments
Communicate program rules and program information to customers.
Catalog Support questions
Additional product/rules clarification
Navigate customers through basic website technical support
Work with suppliers
Problem resolution through online research.
Industry: Customer Service/Call Center.
Duties: Responsible for assisting participants with inquiries for our client programs. Contact may be in the form of phone calls, e-mail or chat.
Effectively communicate with customers, co-workers and management
High accountability for providing excellent customer service
Provide professionalism and signature service to both internal and external customers.
Employment Types: Long Term, Full Time.
Recruiting Center: BI Worldwide, 479 Meeker Avenue East, Eden Valley, MN 55329.
Work Location: BI Worldwide, 479 Meeker Avenue East, Eden Valley, MN 55329.
Job Types: Call Center, Customer Service Rep.
Shifts: 1st Shift, 2nd Shift.
Attributes: Background Check, Must be at least 18 years old.
Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off, Sign on Bonus (Restrictions Apply), Referral Bonus (Restrictions Apply).
Education Required: HS Diploma or GED.
Starting Wage: $16.00.
Pay Rate: French.
Bonus: Eligible for Bonus after 30 days with no attendance violations.
Read, Write and speak french.
18 Years of age or older
High school diploma or GED
Previous Customer Service Experience