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Housekeeping Manager

Job Description

Are you looking for a fun working environment with lots of perks? Then look no further because Great Wolf Resorts wants to talk to you!!

To start the application with Great Wolf Resorts (with or without a resume) please click on the Apply button on CareerBuilder. You will have the ability to leave behind some brief information for Great Wolf before being transferred to their career site to upload your resume. In a hurry, just leave your information via the form and come back later to upload your resume on Great Wolf’s website.

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Assist the ADOH in coordinating the training of new employees and provides continued training for current employees.
  • Oversees an assigned designated area and ensures the area meets resort and/or condominium standards.
  • Checks unoccupied rooms to insure accuracy of housekeeping and front office reports. Inspects clean rooms for cleanliness, supplies, maintenance problems (complete work orders), and temperature.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities.
  • Ensures combustible substances are removed from storage areas.
  • Assures that corridors, vending areas, and stairways clean and free of obstructions (furniture, dishes, etc.).
  • Supervises staff and assists Supervisors with personnel.
  • Investigates and reports inappropriate behavior by staff, guests or suspicious persons.
  • Assist Director Of Housekeeping in education and development of supervisory team.
  • Ensures staff members report in and cleared before departing resort.
  • Turns over all vacant and clean rooms; verifies occupied rooms; reports early check outs; communicates issues and discrepancies with front office.
  • Assure that all room statuses are correct before 'end of day' procedures are complete.
  • Assures that productivity meets guest and company expectations.
  • Assists Director of Housekeeping with inventory procedures.

Job Requirements

* Must work a schedule that includes nights, weekends, and holidays. • Must create and maintain documents with Microsoft Office including Word and Excel • Previous experience in hospitality management required. • Will demonstrate knowledge of housekeeping procedures including sanitation, floor care, operations, and guest service. • Will work with a routine and stick to it. • Will work both independently and as part of a team. PHYSICAL REQUIREMENTS: • Stand on feet for long periods of time. • Work from a stooping or kneeling position. • Perform the following repetitive duties: Bend from the waist, twist upper body from side to side, reach arms above head, lift and/or carry at least 30 lbs., and move up to 150 lbs. • Work with cleaning chemicals and solvents. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

Job Snapshot

Location US-OH-Sandusky
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Retail
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Company Overview

Great Wolf Lodge

Your Great Wolf Lodge adventure begins in our massive, 84-degree indoor water park. Splash the day away in over 80,000 square feet of water-packed excitement, including jaw-dropping slides for thrill seekers or zero-depth entry areas for little ones. Outside the water park, the fun continues. Grab a wand and battle a dragon in MagiQuest or get an ice cream-themed manicure in Scooops Kid Spa before gathering your family in our Grand Lobby for nightly Story Time. Learn More

Contact Information

US-OH-Sandusky

Snapshot
Great Wolf Lodge
Company:
US-OH-Sandusky
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Retail
Store Type:

Job Description

Are you looking for a fun working environment with lots of perks? Then look no further because Great Wolf Resorts wants to talk to you!!

To start the application with Great Wolf Resorts (with or without a resume) please click on the Apply button on CareerBuilder. You will have the ability to leave behind some brief information for Great Wolf before being transferred to their career site to upload your resume. In a hurry, just leave your information via the form and come back later to upload your resume on Great Wolf’s website.

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Assist the ADOH in coordinating the training of new employees and provides continued training for current employees.
  • Oversees an assigned designated area and ensures the area meets resort and/or condominium standards.
  • Checks unoccupied rooms to insure accuracy of housekeeping and front office reports. Inspects clean rooms for cleanliness, supplies, maintenance problems (complete work orders), and temperature.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities.
  • Ensures combustible substances are removed from storage areas.
  • Assures that corridors, vending areas, and stairways clean and free of obstructions (furniture, dishes, etc.).
  • Supervises staff and assists Supervisors with personnel.
  • Investigates and reports inappropriate behavior by staff, guests or suspicious persons.
  • Assist Director Of Housekeeping in education and development of supervisory team.
  • Ensures staff members report in and cleared before departing resort.
  • Turns over all vacant and clean rooms; verifies occupied rooms; reports early check outs; communicates issues and discrepancies with front office.
  • Assure that all room statuses are correct before 'end of day' procedures are complete.
  • Assures that productivity meets guest and company expectations.
  • Assists Director of Housekeeping with inventory procedures.

Job Requirements

* Must work a schedule that includes nights, weekends, and holidays. • Must create and maintain documents with Microsoft Office including Word and Excel • Previous experience in hospitality management required. • Will demonstrate knowledge of housekeeping procedures including sanitation, floor care, operations, and guest service. • Will work with a routine and stick to it. • Will work both independently and as part of a team. PHYSICAL REQUIREMENTS: • Stand on feet for long periods of time. • Work from a stooping or kneeling position. • Perform the following repetitive duties: Bend from the waist, twist upper body from side to side, reach arms above head, lift and/or carry at least 30 lbs., and move up to 150 lbs. • Work with cleaning chemicals and solvents. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.
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Housekeeping Manager Apply now