Applies high guest service standards in explaining Bingo games, selling Bingo packages, issuing bingo paper to floor clerks and answering guest questions to maximize guest purchases and enhance guest casino experience. Ensures sufficient paper and supplies are available on the Bingo floor.
Responsible for cash drawer, supplies and Bingo packages.
- Sells Bingo packages and supplies to guests, while entering transactions into software program.
- Issues Bingo cards to Bingo Floor Clerk as needed. Enters issues, trade-ins and other transactions into software program.
- Posts daily jackpot information and takes daily headcounts.
- Explains bingo games, promotions and events to guests. Answers guest inquires and resolves guest concerns.
- Maintains the order and cleanliness of the Admissions Counter, Bingo desk and Host area. Maintains inventories and ensures adequate supplies are stocked in all areas.
- Audits and reconciles Bingo Floor Clerk accounts.
- Issues change to Bingo team members and guests as needed.