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Custodial Supervisor (3rd shift)

Job Description

Job Summary:

The purpose of the Environmental Services Area Supervisor position is to prepare, direct, and supervise the custodial team in the cleaning of casino gaming areas and company facilities. This is done to assure the safety and well-being of guests and team members and to create an environment that is welcoming to the guests when they are gaming. The Environmental Services Area Supervisor consistently treats all guests and team members with the highest respect and professionalism, while responding to their needs and requests.


Budget/Asset Responsibilities:

Schedules to control labor costs.  Controls inventory and  waste/expense as related to supplies and equipment.


Job Duties:

  1. Prepares, directs and supervises team assignments for the cleaning of company facilities.
  2. Inspects all gaming zones, public areas, team member areas, and company facilities according to written Guest Service and department cleaning service standards.  Ensures optimum guest service delivery and positive guest interaction.
  3. Ensures that company and department policies and procedures are being followed by team members (cleaning service standards, appearance/grooming, personal conduct standards, guest service standards, safety, etc.).
  4. Coordinates team members to accomplish requested additional cleaning tasks (i.e. banquets, casino promotions, construction, guest requests, etc.). Supervises the wardrobe distribution function at LSC.
  5. Participates in the performance appraisal process, performs disciplinary actions, and is involved with terminations. Interviews, recommends hires and promotion of team members.  This includes team member development to achieve a positive team member environment and job satisfaction. 
  6. Supervises and assigns MaintiMizer and online maintenance work orders.
  7. Inspects storage areas, chemical closets, and inventory to ensure compliance with pre-determined levels and safety policies are being met.
  8. Supervises team members programs (team member incentives, mentor program, daily attendance program).

Job Requirements

 

Job Snapshot

Location US-MN-Prior Lake
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Retail
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Company Overview

Mystic Lake Casino Hotel

Mystic Lake is a fun entertainment destination, and it is our mission to create experiences our guests value. If you want to be part of a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence. Learn More

Contact Information

US-MN-Prior Lake
Snapshot
Mystic Lake Casino Hotel
Company:
US-MN-Prior Lake
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Retail
Store Type:

Job Description

Job Summary:

The purpose of the Environmental Services Area Supervisor position is to prepare, direct, and supervise the custodial team in the cleaning of casino gaming areas and company facilities. This is done to assure the safety and well-being of guests and team members and to create an environment that is welcoming to the guests when they are gaming. The Environmental Services Area Supervisor consistently treats all guests and team members with the highest respect and professionalism, while responding to their needs and requests.


Budget/Asset Responsibilities:

Schedules to control labor costs.  Controls inventory and  waste/expense as related to supplies and equipment.


Job Duties:

  1. Prepares, directs and supervises team assignments for the cleaning of company facilities.
  2. Inspects all gaming zones, public areas, team member areas, and company facilities according to written Guest Service and department cleaning service standards.  Ensures optimum guest service delivery and positive guest interaction.
  3. Ensures that company and department policies and procedures are being followed by team members (cleaning service standards, appearance/grooming, personal conduct standards, guest service standards, safety, etc.).
  4. Coordinates team members to accomplish requested additional cleaning tasks (i.e. banquets, casino promotions, construction, guest requests, etc.). Supervises the wardrobe distribution function at LSC.
  5. Participates in the performance appraisal process, performs disciplinary actions, and is involved with terminations. Interviews, recommends hires and promotion of team members.  This includes team member development to achieve a positive team member environment and job satisfaction. 
  6. Supervises and assigns MaintiMizer and online maintenance work orders.
  7. Inspects storage areas, chemical closets, and inventory to ensure compliance with pre-determined levels and safety policies are being met.
  8. Supervises team members programs (team member incentives, mentor program, daily attendance program).

Job Requirements

 
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Custodial Supervisor (3rd shift) Apply now