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Customer Service & Sales Representative

Job Description



We are now offering Work at Home Positions, if you have internet you can work with us! We have opportunities available where we will provide you with a device, all you need is internet! You also have the option to BYOD (Bring Your Own Device) Please note, presently these openings are limited and may require you to work on site at time some point in the near future!
Our Recruiting Team would be happy to answer any questions you may have. Don't miss out on these limited openings!
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Your Impact
Our advisors are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

• Handle and carefully respond to all inbound and outbound customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
• Appropriately communicate with customers
• Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
What We're Looking for

• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer system
• Proven oral & written communication skills
• Compassionate customer service mindset
• Ability to interact with various types of customers

Perks!

• Incremental pay raises
• Client Incentives
• Monthly Bonus Opportunity
• Multiple shifts available
• Average an additional $2 per hour in some roles
• Career pathing
If using your own device, it must meet the below requirements:
4 GB RAM (minimum 6-8 GB preferred)

• Dual Core Processor
• 500 MB of hard drive space
• Ethernet port (system must be using Ethernet connection and wifi must be disabled)
• USB port available for headset (softphone users and LMS users)
• Windows 10 Operating System It must be windows 8 or 10, windows 7 will not work. The requirements are firm!
• USB Head set
• Chromebook is not a viable option!
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
To apply, please email tpwarrenrecruiting@gmail.com
Text TPUSA to 97211 to get started today
Teleperformance is an Equal Opportunity Employer
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Requirements

 

Job Snapshot

Location US-MI-Warren
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Retail
Apply

Company Overview

Teleperformance

Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official eMail correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal eMail addresses to send official correspondence. Learn More

Contact Information

US-MI-Warren
Snapshot
Teleperformance
Company:
US-MI-Warren
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Retail
Store Type:

Job Description



We are now offering Work at Home Positions, if you have internet you can work with us! We have opportunities available where we will provide you with a device, all you need is internet! You also have the option to BYOD (Bring Your Own Device) Please note, presently these openings are limited and may require you to work on site at time some point in the near future!
Our Recruiting Team would be happy to answer any questions you may have. Don't miss out on these limited openings!
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Your Impact
Our advisors are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

• Handle and carefully respond to all inbound and outbound customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
• Appropriately communicate with customers
• Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
What We're Looking for

• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer system
• Proven oral & written communication skills
• Compassionate customer service mindset
• Ability to interact with various types of customers

Perks!

• Incremental pay raises
• Client Incentives
• Monthly Bonus Opportunity
• Multiple shifts available
• Average an additional $2 per hour in some roles
• Career pathing
If using your own device, it must meet the below requirements:
4 GB RAM (minimum 6-8 GB preferred)

• Dual Core Processor
• 500 MB of hard drive space
• Ethernet port (system must be using Ethernet connection and wifi must be disabled)
• USB port available for headset (softphone users and LMS users)
• Windows 10 Operating System It must be windows 8 or 10, windows 7 will not work. The requirements are firm!
• USB Head set
• Chromebook is not a viable option!
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
To apply, please email tpwarrenrecruiting@gmail.com
Text TPUSA to 97211 to get started today
Teleperformance is an Equal Opportunity Employer
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Requirements

 
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Customer Service & Sales Representative Apply now