At a glance
Location: US-IL-Schaumburg, Lincoln Park, Chicago, Naperville
Posted: 11/21/2021
Closing: 12/20/2021
Degree: Not Specified
Employment Type: Full-Time
Experience: Not Specified
Customer Service Associate
US Energy Co.
Job description

US Energy Company

Customer Service Associates
, realize your full potential with US Energy Company ! As a leading consulting company in the energy sector, we can open the door for your next career opportunity. Right now, we are seeking Customer Service Associates for a contract hire opportunity with one of our clients. Count on US Energy Company to bring you the right opportunity where you can learn, prosper, and grow in your career. We are a trusted partner in your work and career life! Apply Today!

Customer Service Associate

Job Responsibilities for a Customer Service Associate:

As a Customer Service Associate, you will assist current and new customers answering their questions and concerns about products and services. Your overall goal will be to retain customers and expand business by providing excellent service in a professional and consultative manner.

Customer Service Associate specific duties in this role will include:

  • Conducts face-to-face outreach and enrollment services
  • Assists Owner in daily meetings
  • Maintains positive relationships with brokers
  • Raises issues of concern in sales strategy
  • Reviews enrollment forms for accuracy and completeness in submissions.
  • Meets all standards established for this position as outlined in the attached performance criteria.

Customer Service Associate

Job requirements

We are looking for Customer Service Associates who are motivated and professional, with a strong work history and a desire to grow professionally within an organization. You should also have strong analytic and problem-solving skills, with the ability to effectively multi-task and meet deadlines in a fast-paced environment. It is also important that you display excellent communication and interpersonal skills, and the ability to articulate and explain information clearly.

Additional qualifications for the role include:

  • Prefer two or more years of previous work experience
  • Strong interpersonal and verbal communication skills.
  • Car required with willingness to travel to surrounding counties
  • Bilingual/multilingual skills desirable.

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