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Customer Service Representative/Work at Home

Job Description



Job Title
Agent
Position Description
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
We're looking for Sales and Service Representatives to join our team and Work from Home. We will provide all equipment. If you have a strong internet connection and a quiet, professional workspace, we want to talk to you!

Your Impact
Our Sales & Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

• Handle and carefully respond to all customer inquiries
• Provide excellent customer service through active listening
• Meet and exceed sales goals with the proven ability to advance sales and build customer relationships
• Identify hesitations, overcome objections, and close the upsell
• Work with confidential customer information and treat it sensitively
• Appropriately communicate with customers
• Reinforce, communicate, and review the purchase decision throughout the customer interaction
• Aim to resolve issues on the first call by being proactive in your customer service approach

What We're Looking for

• 6 months Call Center experience
• Previous sales experience
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Strong internet connection (12 Mbps download, 2 Mbps upload)
• Ability to type 25 wpm
• Over 18 years of age
• High School Graduate or GED
• Availabilty to work from home and on-site


What We Prefer

• 1-year customer service experience
• Consistent work history
• Advanced skill with desktop computer system
• Proven oral & written communication skills

Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance
Apply via Text! Simply text TPUSA to 97211
Must live in Albany, Georgia Area
Teleperformance is an Equal Opportunity Employer
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Requirements

 

Job Snapshot

Location US-GA-Albany
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Retail
Apply

Company Overview

Teleperformance At Home

Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official eMail correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal eMail addresses to send official correspondence. Learn More

Contact Information

US-GA-Albany
Snapshot
Teleperformance At Home
Company:
US-GA-Albany
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Retail
Store Type:

Job Description



Job Title
Agent
Position Description
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
We're looking for Sales and Service Representatives to join our team and Work from Home. We will provide all equipment. If you have a strong internet connection and a quiet, professional workspace, we want to talk to you!

Your Impact
Our Sales & Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

• Handle and carefully respond to all customer inquiries
• Provide excellent customer service through active listening
• Meet and exceed sales goals with the proven ability to advance sales and build customer relationships
• Identify hesitations, overcome objections, and close the upsell
• Work with confidential customer information and treat it sensitively
• Appropriately communicate with customers
• Reinforce, communicate, and review the purchase decision throughout the customer interaction
• Aim to resolve issues on the first call by being proactive in your customer service approach

What We're Looking for

• 6 months Call Center experience
• Previous sales experience
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Strong internet connection (12 Mbps download, 2 Mbps upload)
• Ability to type 25 wpm
• Over 18 years of age
• High School Graduate or GED
• Availabilty to work from home and on-site


What We Prefer

• 1-year customer service experience
• Consistent work history
• Advanced skill with desktop computer system
• Proven oral & written communication skills

Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance
Apply via Text! Simply text TPUSA to 97211
Must live in Albany, Georgia Area
Teleperformance is an Equal Opportunity Employer
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Requirements

 
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Customer Service Representative/Work at Home Apply now