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Customer Service Sales Rep

Job Description

Overview

PURPOSE OF POSITION

Entry level position, call center representatives field customer inquiries and finding innovative ways to respond to varying questions and issues. Interact with customers in a collaborative and engaging environment, maintain confidentiality and security while assisting with needs to meet and exceed Client’s expectations.



Responsibilities

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

  • Respond respectively, carefully and effectively to handle all customer inquiries via phone and email
  • Provide excellent customer service through active listening regarding sales
  • Maintain confidentiality and security of customer information and sales leads
  • Follow up on customer inquiries in a timely manner
  • Proactively aim to resolve issues on the first call
  • Logical problem-solving skills and ability to multi-task


Qualifications

QUALIFICATIONS

  • 6 months customer service experience including sales
  • Must be 18 years of age
  • Must have typing speed of 25 wpm
  • High School Graduate or GED
  • Must have ability to work various shifts influence by current business needs
  • Ability to work with sales customers honestly and confidently
  • Proficiency with desktop computer system and internet skills
  • Proven oral & written communication skills
  • Organization and work prioritization skills
  • Must pass background and drug tests

Job Requirements

 

Job Snapshot

Location US-TN-Nashville
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Retail
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Company Overview

Teleperformance

Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official eMail correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal eMail addresses to send official correspondence. Learn More

Contact Information

US-TN-Nashville
Snapshot
Teleperformance
Company:
US-TN-Nashville
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Retail
Store Type:

Job Description

Overview

PURPOSE OF POSITION

Entry level position, call center representatives field customer inquiries and finding innovative ways to respond to varying questions and issues. Interact with customers in a collaborative and engaging environment, maintain confidentiality and security while assisting with needs to meet and exceed Client’s expectations.



Responsibilities

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

  • Respond respectively, carefully and effectively to handle all customer inquiries via phone and email
  • Provide excellent customer service through active listening regarding sales
  • Maintain confidentiality and security of customer information and sales leads
  • Follow up on customer inquiries in a timely manner
  • Proactively aim to resolve issues on the first call
  • Logical problem-solving skills and ability to multi-task


Qualifications

QUALIFICATIONS

  • 6 months customer service experience including sales
  • Must be 18 years of age
  • Must have typing speed of 25 wpm
  • High School Graduate or GED
  • Must have ability to work various shifts influence by current business needs
  • Ability to work with sales customers honestly and confidently
  • Proficiency with desktop computer system and internet skills
  • Proven oral & written communication skills
  • Organization and work prioritization skills
  • Must pass background and drug tests

Job Requirements

 
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Customer Service Sales Rep Apply now