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Policy Issue/Underwriting Customer Service Rep (13325)

Job Description

SUMMARY OF JOB DUTIES:

Duties include direct contact with applicants, agents, third party vendors, other TMK companies and/or co-workers, handling outstanding requirements and customer service through phone and e-mail, and to respond to inquiries and complaints in a timely and courteous manner.

DESCRIPTION OF DUTIES:

Responsible for entering and requesting data using required codes and formats. Duties include handling correspondence received by mail or e-mail as appropriate including distributing to proper departments. Correspond with applicants and agents using the letter system. Answer and place calls to and from applicants, agents, third party vendors, other TMK companies, banks, etc. as required. Perform various accounting functions and how they interrelate within the department. Requires extensive telephone contact. Other duties as required by the department.

Required Skills:
  • Minimum typing requirement of 30 wpm.
  • Ability to operate standard office equipment as well as various software packages required by the department.
  • Ability to understand and apply a variety of oral and written instructions.
  • Proficiency in effectively communicating both in writing and verbally with proper grammar, word usage, punctuation, etc.
Required Experience:
  • Must have a High School diploma or equivalent thereof.
  • Previous experience in a similar role preferred.
  • Insurance experience a plus.

Job Requirements

 

Job Snapshot

Location US-TX-Waco
Employment Type Full-Time
Pay Type Hour
Pay Rate $14.00 /Hour
Store Type Retail
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Company Overview

Globe Life Family Heritage Division

Our policies are specifically designed to protect you when you need it most, providing coverage for many of the unexpected costs that can arise due to an illness or injury. Unlike traditional health insurance, supplemental insurance pays money directly to you, so you can concentrate on what’s most important – getting well. We offer a range of policies to suit your individual needs – from disease-specific coverage, to accident, intensive care and life coverage. Whatever you and your family need to protect – we can help. Learn More

Contact Information

US-TX-Waco
214-250-5121
Snapshot
Globe Life Family Heritage Division
Company:
US-TX-Waco
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$14.00 /Hour
Pay Rate:
Retail
Store Type:

Job Description

SUMMARY OF JOB DUTIES:

Duties include direct contact with applicants, agents, third party vendors, other TMK companies and/or co-workers, handling outstanding requirements and customer service through phone and e-mail, and to respond to inquiries and complaints in a timely and courteous manner.

DESCRIPTION OF DUTIES:

Responsible for entering and requesting data using required codes and formats. Duties include handling correspondence received by mail or e-mail as appropriate including distributing to proper departments. Correspond with applicants and agents using the letter system. Answer and place calls to and from applicants, agents, third party vendors, other TMK companies, banks, etc. as required. Perform various accounting functions and how they interrelate within the department. Requires extensive telephone contact. Other duties as required by the department.

Required Skills:
  • Minimum typing requirement of 30 wpm.
  • Ability to operate standard office equipment as well as various software packages required by the department.
  • Ability to understand and apply a variety of oral and written instructions.
  • Proficiency in effectively communicating both in writing and verbally with proper grammar, word usage, punctuation, etc.
Required Experience:
  • Must have a High School diploma or equivalent thereof.
  • Previous experience in a similar role preferred.
  • Insurance experience a plus.

Job Requirements

 
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Policy Issue/Underwriting Customer Service Rep (13325) Apply now