The Sales Associate will act as the primary customer facing representative for Halloween City. The Sales Associate is accountable for knowing all policies and procedures established by Halloween City in order to achieve/exceed sales goals and maximize the customer experience. The sales associate may be cross trained in all areas of the operation to meets the needs of our customers and the business.
- Completes all assigned on-boarding and training programs in a timely manner.
- Delivers an exceptional customer experience by creating a connection with every customer, utilizing a friendly greeting, smiling, and making frequent eye contact.
- Supports all corporate sales initiatives and contests, and utilizes suggestive selling techniques on the sales floor and at the cash wrap to maximize sales
- Operates cash registers in accordance with company policies and procedures. Keeps cash wrap area clean, organized, and replenished at all times. Ensures an exceptional customer experience by bagging items neatly and thanking our customers for shopping with Halloween City.
- Responsible for maintaining presentation standards in all store zones and at the cash wrap. This includes cleaning, fronting, flexing, and regular maintenance of plan-o-gram and end-cap integrity.
- Responsible for timely processing of incoming freight, as well as communicating inventory and replenishment needs.
- Ensures the timely execution and integrity of all company data and data entry, and assumes responsibility for all transactions and paperwork completed
- Identifies, communicates, and corrects any and all store safety concerns immediately to prevent possible accidents from occurring
- Complies with all corporate Loss Prevention and Human Resources policies and procedures.